At goodmangibsonpharmaceuticals.com our primary goal is to ensure your utmost satisfaction with every purchase of pharmaceutical products. We understand that situations may arise where you might need to request a refund or return a product. We’ve established a clear Refund and Returns Policy to assist you in these circumstances, maintaining transparency and fairness throughout the process.

Eligibility for Refunds or Returns

  1. Damaged or Defective Products: If you receive a damaged, defective, or incorrect item, please contact us immediately. We will gladly exchange the product or provide a refund, depending on your preference.

  2. Expired Products: In the rare instance that you receive a product that is past its expiration date, we will promptly replace the item or issue a refund upon verification.

  3. Unsatisfactory Performance: If you’re dissatisfied with the performance of a product, please reach out to our customer service team. We may offer an exchange or refund, subject to the nature of the concern and adherence to our guidelines.

Refund and Return Procedures

  1. Contact Us: To initiate a refund or return, please contact our customer service team within [number of days] days from the date of delivery.

  2. Provide Information: Kindly provide details such as your order number, the name of the product, and the reason for the refund or return request. This information will help expedite the process.

  3. Return of Products: In cases where a return is necessary, we will provide you with instructions on how to return the item. Please ensure the product is securely packaged for return shipping.

  4. Verification and Processing: Upon receiving the returned item, our team will inspect it to verify the issue. Once confirmed, we will process the refund or exchange accordingly.

Terms and Conditions

  1. Time Frame: Refund or return requests must be made within 7 days of product delivery.

  2. Product Condition: Returned items must be unused, in their original packaging, and in the same condition as when received to qualify for a refund or exchange.

  3. Non-Returnable Items: For safety and hygiene reasons, certain pharmaceutical products may not be eligible for return or refund unless deemed damaged, defective, or expired.

  4. Refund Process: Refunds will be issued using the original payment method or via an alternative method agreed upon between the customer and good man gibson pharmaceuticals

  5. Shipping Charges: Return shipping costs for eligible returns due to our error will be covered by good man gibson pharmaceuticals. However, customers may be responsible for return shipping costs for other types of returns.

Please note that this Refund and Returns Policy is subject to change at the discretion of good man gibson pharmaceuticals.. We strive to provide fair and efficient solutions to ensure your satisfaction with our pharmaceutical products.

For any further inquiries or to initiate a refund or return, please contact our customer service team at +91 8949111899.

Thank you for choosing good man gibson pharmaceuticals. Your trust and satisfaction are paramount to us.